Comments on: Inverter manufacturers make O&M support virtual 2021 Trends in Solar /2021/01/inverter-manufacturers-make-operations-maintenance-support-virtual/ Covering the world of solar power technology, development and installation. Fri, 29 Jan 2021 18:53:20 +0000 hourly 1 https://wordpress.org/?v=6.7.2 By: Fabienne Rodet /2021/01/inverter-manufacturers-make-operations-maintenance-support-virtual/#comment-101409 Fri, 29 Jan 2021 18:53:20 +0000 /?p=93020#comment-101409 In reply to Solarman.

Thanks Kelsey for this great article! SolarMan we appreciate hearing your perspectives! Solar Support is currently working with Ginlong Technologies to manage technical support for Solis inverters. Its been a great cost and service advantage — a win-win for the installers and the manufacturer.

]]>
By: Solarman /2021/01/inverter-manufacturers-make-operations-maintenance-support-virtual/#comment-100722 Tue, 19 Jan 2021 23:10:46 +0000 /?p=93020#comment-100722 “Fronius now offers O&M service through an app. The company launched Solar.SOS at the end of 2020 to simplify on-site troubleshooting. The app lets service techs enter the faulty inverter’s serial number and state code shown on the app, then receive comprehensive repair instructions. If individual components must be replaced, technicians can organize a swap directly on the app.”

It’s been a while, but my experience with Fronius has always been positive. In my old grid tied system I had the Fronius GT series inverters. Over a 15 year period I had to replace both house inverters, (code said over temperature trip), called Fronius, told the technician what the trip code(s) were and noted no fan noise from the inverter on a hot day. Got an RMA a refurbished inverter shipped to me over UPS and swapped out the entire old inverter for the refurbished one. Shipped the old inverter back for a core charge credit on my credit card. The best warranty is the one you don’t have to use.

” There’s still work to do to make inverter maintenance quicker and easier, but manufacturers moving the process online is a start.”

Some of the latest Engineering changes to inverter design as a whole seems to be able to allow expected 25 year warranties of inverters, to complete the 25 year major components warranty system. You can’t get that just anywhere, on your water heater, vehicle, air conditioning system, washer/dryer or any other appliance in the home. Actual warranty periods of 25 years allows one to run these systems without a lot of maintenance or repair over the expected lifetime of the system. The future’s so bright, you’ve gotta’ wear shades.

]]>